1. Shipping Methods and Timelines:
We offer several shipping options to accommodate your needs. Shipping methods include standard ground shipping, expedited shipping, and overnight shipping. Shipping timelines and costs vary depending on the selected method and your location. Please note that processing time may also affect delivery estimates.
2. Processing Time:
Orders typically take 1-2 business days to process before they are shipped, unless otherwise stated. During peak seasons or promotional events, processing time may be slightly longer.
3. Shipping Costs:
Shipping costs are calculated based on the weight of the items purchased, the shipping method selected, and the destination address. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
4. Free Shipping:
We offer free standard shipping on orders over a certain dollar amount. This promotion applies to orders shipped within the contiguous United States only. Free shipping eligibility may be subject to change during promotional events.
5. International Shipping:
We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination country. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.
6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your shipment online.
7. Shipping Restrictions:
Some items may be restricted from shipping to certain locations due to legal or logistical reasons. We reserve the right to cancel orders containing restricted items or to request alternative shipping arrangements.
8. Address Accuracy:
Please ensure that your shipping address is entered correctly during the checkout process. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.
9. Shipping Delays:
While we strive to meet estimated delivery times, shipping delays may occur due to unforeseen circumstances such as extreme weather conditions, carrier issues, or peak holiday seasons. We appreciate your patience and understanding during these times.