Unauthorized

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An unauthorized sales or service policy is a set of rules and regulations established by a company to govern how its products or services are sold or serviced by third parties. This policy typically aims to protect the brand's reputation, ensure quality control, and maintain customer satisfaction.

Here are some common components of an unauthorized sales or service policy:

1. Authorized Dealerships or Service Centers: The company designates specific dealerships or service centers that are authorized to sell or service its products. These authorized partners are typically trained and certified by the company to ensure quality service and support.

2. Prohibited Sales Channels: The policy may outline channels through which the company's products or services should not be sold, such as unauthorized online marketplaces, discount stores, or unauthorized resellers.

3. Quality Control: The company may implement measures to ensure that its products are sold and serviced according to certain standards. This could include requirements for product handling, storage, or installation.

4. Warranty and Support: The policy may specify that only products purchased from authorized channels are eligible for warranty coverage and customer support. This helps the company manage its warranty liabilities and ensures that customers receive proper support.

5. Enforcement Measures: The policy may outline consequences for violations, such as termination of partnership agreements, legal action, or loss of warranty coverage for customers who purchase from unauthorized sources.

6. Communication: The company communicates its policy to both authorized partners and customers to ensure understanding and compliance...